download our three Emotional Intelligence Exercises for free. These science-based exercises will not only enhance your ability to understand and work with reluctant clients, but also give you the tools to foster the emotional intelligence of your clients, students, or employees.Defined as “the ability to connect with others in a way that creates a climate of trust and understanding” (Zakaria & Musta’amal, 2014, p.
2), establishing client rapport is the therapist’s first objective (Leach, 2005).Rapport is a relationship in which the clinician simply clicks with the client (Reiman, 2007), and it is a continuous process that must be nurtured during each session.
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