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“Forgiveness Is Not a Sign of Weakness. It Is the Exercise of Empathy.”

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I assumed this was my mistake. However, when I arrived at the shop, the cashier appeared visibly mortified and began issuing desperate excuses while fumbling through drawers trying to locate the items.

Moments later, he found the missing items and handed them over nervously, glancing at me. I found something about this situation comical; I could not help but start laughing.

Upon reflection, I now see this was not helpful, but honestly I was out of my element — for once in my life, I had the power to condemn or forgive a mistake.More than that, I had power over our interaction and the feelings or behaviors that would manifest from it.

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